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New Refugee Council Website

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PostPosted: Wed Sep 06, 2006 3:30 pm    Post subject: New Refugee Council Website Reply with quote

Subject: Refugee Council's new website is launched

Dear Colleagues,

We are delighted to announce the launch of our new website, which you will continue to find at: We hope the new website will be much easier to navigate, helping you access our material more quickly.

The updated website offers a number of new features:

How we help: A section detailing the work of the Refugee Council, particularly the help and support we give to refugees and asylum seekers.

Multilingual microsite: Written in 20 languages, this section empowers refugees and asylum seekers to access all our client information leaflets, navigating in their own language.

Policy and research: A one-stop-shop for all our policy position papers, policy responses and briefings. There is also a useful ‘A to Z of policy issues’ where you can access our resources by topic.

Practice: This section draws together all our practical guides and information leaflets. This area includes a basic guide to asylum and gives details on our information service and teaching resources.

There is plenty more besides! There are new Getting involved and Support our work sections for those with a more active interest in our work. Those of you who enjoy our news review, should also welcome the Political review, which will be included in our fortnightly newsletter.

To receive our fortnightly newsletter and keep up to date with new additions to the website including news, publications and events, go to our sign up page.

If you have any problems accessing material on the new site, please contact me at and I will help you. Please feel free to send any other comments or thoughts on the website to this address. You may also want to let your web teams know about the new site, in case any of their links are now broken.

All the best and thanks again for your continuing interest and support. We hope you will enjoy the new site and take the time to explore the new sections there.

Barbara Keating
Web editor
Refugee Council
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PostPosted: Tue Sep 19, 2006 10:45 am    Post subject: Reply with quote

From: IT Helpline
Sent: 19 September 2006 10:43
To: *Everybody
Subject: Problems with our external web server
Importance: High

Dear all,

This is just a quick note to let you know that due to unexpected problems on our external web server, the following web sites are currently not available: ( ) and

We have contacted PIPEX, the company that looks after our external web server, and they are doing their best to resolve this issue as soon as possible. Our main web site and Refugees into Business web site are not affected by this issue.

We are sorry for any inconvenience caused. Should you have any queries please contact the I.T Helpline.

We will let you know when the sites are up and running again.

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PostPosted: Wed Sep 20, 2006 3:41 pm    Post subject: Reply with quote

Subject: Multilingual website

Dear all,

As I hope you are all now aware, we have a new multilingual section to our website which allows clients to access our client information through their own language. The multilingual section is in 20 languages and each language page contains a number of different client information sheets.

It can be accessed at

For each language home page just add the language to the end of the web address with a forward slash:


However, we realized that this format while useful for clients may be difficult for advisers who may want to download the same client leaflet in different languages. So we have created a special section for advisers in English where they can pick the information leaflet they require and then download it in as many languages as are appropriate.

This is available from the multilingual website by clicking on ‘Resources for advisers’ at the very top of the page or you can access it directly through the following link:

As always, we would be delighted to hear your feedback and suggestions so we can include these for the next phase. And of course any feedback you get from clients. I will hopefully arrange to come to one of your team meetings in October to discuss these new sections further with you.

All the best

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