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Vacancy - Refugee Council Receptionist, Leeds

 
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PostPosted: Thu Jun 08, 2006 10:33 am    Post subject: Vacancy - Refugee Council Receptionist, Leeds Reply with quote


Non Press Advert

Team Receptionist (Temporary until 31st March 2007)

Grade 1
Salary £14,142 pro-rata
Based Leeds

Based in the Leeds regional office, the post will provide a reception service for the whole office. Receiving telephone calls from clients, staff and other agencies this role is essential to the smooth running of the office. Whilst providing a service for the whole office the post is specifically part of the Refugee Council’s ‘One Stop Service’. The ‘One Stop Service’ gives support to asylum seekers and refugees. For newly arrived asylum seekers, this will involve assistance with their application to the National Asylum Support Service (NASS) of the Home Office. The service provides a ‘one stop shop’ where newly arrived asylum seekers can gain access to advice in a support environment.

The Role of the Team Receptionist will be to answer the busy reception phone and direct the calls appropriately, take accurate telephone messages, greet and sign in visitors, and undertake administrative duties to ensure the smooth running of the service.

The post holder must have a least 1 year’s experience of working in a busy office environment. You must have the ability to communicate effectively with colleagues and different client groups from many different cultural backgrounds. Essentially you need to have good IT skills with a strong working knowledge of Word, Excel and Outlook, and the ability to input data accurately into a database. A good command of written and spoken English is required and the ability to plan and organise your workload and manage your time effectively. Operating a small switchboard and dealing with enquiries from clients, staff and external organisations are part of your daily routine. Your commitment to the work of The Refugee Council is vital along with an understanding of the importance of confidentiality and the principles of Equal Opportunities
Closing date for completed applications: Friday 23rd June @ 12 midday

Interviews will be held on Monday 10th July 06

An application pack can be printed from the global drive – recruitment folder – current vacancies

Alternatively contact Victoria Baker by email: victoria.baker@refugeecouncil.org.uk or by telephone on 020 7346 6723.
Please note that for operational reasons no applications can be accepted after the deadline.
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